Frequently Asked Questions

Everything you need to know about our premium artisanal blends.

How should I store my loose leaf tea to maintain freshness?

To preserve the delicate flavors and aromas, store your tea in a cool, dark place away from direct sunlight, moisture, and strong odors. We recommend using our airtight tin canisters for optimal shelf life.

Are your tea bags compostable?

Yes, our eco-friendly pyramid tea sachets are made from a plant-based material that is fully biodegradable and commercially compostable, ensuring a plastic-free steeping experience.

Where does Art of Tea source its ingredients?

We source our leaves directly from sustainable growers in renowned tea-growing regions including China, Japan, India, and Sri Lanka. Each batch is hand-blended and tested for quality and purity.

What is your shipping policy for international orders?

We offer worldwide shipping via premium carriers. International orders typically arrive within 7-14 business days, though delivery times may vary based on local customs processing.

Can I return tea products if I am not satisfied?

As tea is a perishable food item, we cannot accept returns on opened packages. However, if there is an issue with your order or a quality concern, please contact our support team within 15 days for a resolution.

Do you offer organic and caffeine-free options?

Absolutely. We offer a wide selection of USDA Certified Organic teas as well as a diverse range of caffeine-free herbal tisanes, including Rooibos, Chamomile, and fruit infusions.